Frequently Asked Questions

We are accepting new clients and will see you online in the comfort of your own home. We are here to support you in these trying and uncertain times. Contact Connected Counseling today!


What is online counseling?

Online Counseling allows an individual and therapist to meet for mental healthcare through HIPPA compliant audio and video over the internet. Online Counseling is called by several different names such as; tele-a-health counseling, e-therapy, web therapy and distance therapy. It is like traditional therapy where the sessions are face to face but the therapist and individual can be anywhere in CT. Online therapy provides individuals with complete privacy and confidentiality. It is a fantastic option for people who live in remote areas or are not able to make time for appointments due to work and/or school.


Online Counseling is a way to address emotional, psychological or relationship concerns you may be having. You will meet with the therapist once a week for 50 minutes to work toward resolving difficulties and achieving goals that you have developed together.

If you’re looking to make positive changes, improve your mental health, or just work through one of life’s many struggles, online counseling may offer a convenient and effective solution.

What technology do I need for online counseling?

You can use the camera and audio on your computer, tablet or mobile device. As long as you are in a private space you can do Online Counseling at your home, work, car or dorm.

Is online counseling effective?

People wonder whether or not online therapy sessions are as effective as in-person counseling.
Yes, Online Therapy is as Effective as In-Person. There has been a lot of research into the efficacy of online counseling, and most of the results are positive. More research is being done due to the Pandemic. 
Research has consistently shown that Online Counseling can be very effective for many mental health issues. Some of the studies are:
On July 1, 2020 it was reported “The pandemic has accelerated the shift toward telehealth,” says clinical psychologist Adam Haim, PhD, who heads the Treatment and Preventive Intervention Research Branch at the National Institute of Mental Health (NIMH).” “ And research to date shows mental health care delivered remotely—also known as telepsychology or teletherapy—is effective. But experts say the COVID-19 crisis has revealed areas where the literature can be strengthened.”
In 2018, a study published in the Journal of Psychological Disorders found that online cognitive behavioral therapy is, “effective, acceptable and practical health care.” The study found the online cognitive behavioral therapy was equally as effective as face-to-face treatment for major depression, panic disorder, social anxiety disorder, and generalized anxiety disorder.
In 2017, “the effectiveness of ICBT(Internet-Based Cognitive Behavioral Therapy) was explored. Findings showed that ICBT is effective in the treatment and management of various psychiatric disorders”
In 2014, study published in the Journal of Affective Disorders found that online treatment was just as effective as face-to-face treatment for depression.
In 2014, study published in Behavior Research and Therapy found that online cognitive behavioral therapy was effective in treating anxiety disorders. Treatment was cost-effective and the positive improvements were sustained at the one-year follow-up.
In 2007, study published by the American Psychiatric Association showed that face-to-face and video counseling lead to the same clinical outcomes and level of satisfaction for clients.

How does online counseling work?

Online Counseling is not as difficult as you might think. A phone call or email will start the process. It’s a simple and effective way to get therapy services, to start you on your way to a healthy and fulfilling life. You do not have to drive to an office, take time off of work or school, or have any of the other inconveniences you have with traditional therapy.

Can my online counselor prescribe medications?

Victoria does not prescribe medication but will work together with your psychiatrist or primary physician if medication is needed. Medication alone cannot solve all issues, it treats the symptoms. Working together to find the root of your issues and looking at behaviors, as well as teaching strategies will assist in you understanding and accomplishing your goals. Therapy and medication can be effective working together.

Is Online therapy for me?

If you’re looking to make positive changes, improve your mental health, or just work through one of life’s many struggles, online counseling may offer a convenient and effective solution. Call or email Connected Counseling to determine if online counseling is the right fit for you. Most people that seek out therapy are needing some help addressing every day life challenges and transitions. Therapists also work with people who suffer from severe mental health issues.

Are you interested in gaining a better understanding of yourself, increase overall satisfaction in life, or you are feeling stuck in a particular area of your life, therapy may be the answer. Most of the clients I work with are well-adjusted, intelligent and successful individuals needing some help through the intricate twists of life. If you read this and see commonalities with your life or you can relate I would encourage you to see out support.

What can I expect from the first session?

The first session, also called the initial assessment is usually longer (60 min) than the following sessions. During the initial assessment, historical information is taken, clarifying treatment goals, starting to formulate a plan for reaching the goals. This will help me to get to know you and what your current challenges are and what you hope to gain from therapy. I will tell you what you can expect from me and encourage you to ask any questions or voice any concerns. Our conversations are confidential and you can speak openly without judgement or criticism. Discussion over what are the limits of confidentiality are also discussed. Therapy sessions are typically scheduled on a weekly basis, but can be increased or decreased depending on the needs of each individual.

How often do I see a therapist?

For the majority of individuals, therapy is typically once a week for 50 minutes. However, in some cases sessions can be increased or decreased depending on the needs of the individual. This is discussed between you and your therapist. At times a shorter session fills the need and 30 minute session is done. 
Therapy is an interactive process, the individual’s engagement and commitment to the therapeutic process also influences the duration of therapy. You and your counselor will work together to determine how long your counseling will last. Some concerns can be resolved in a short period of time and other issues can take longer. There is no limit to the number of sessions you may receive. That is an ongoing discussion you will have with your therapist.

How do I get started?

Give Connected Counseling LLC a call or email me. I will contact you to set up your Initial session. I will be happy to answer any questions you have about Online Counseling and services. An email will be sent to you with standard forms to be filled out. The forms are a starting point for our sessions. 

How do I schedule an appointment?

Once you decide to start Online therapy the first step is to email or call Connected Counseling. I do my best to get you in as soon as possible. Depending on the flexibility of your schedule, I may get you in within a week or sometimes it may be a bit longer.

You will then receive an email from me with the documents to fill out before our first session.

If you are interested and this sounds good to you, we can set up a free 10 minute phone consult to help us determine if we are a good fit and if I can help you with the challenges you’re facing now.

We are accepting new clients and will see you online in the comfort of your own home. We are here to support you in these trying and uncertain times. Contact Connected Counseling today!

Should I consider Online therapy?

There are many reasons people give for deciding to go with online therapy such as: Confidential, Convenient, Effective and No Travel Time. Therapy is confidential between you and the therapist Online or in person. Online therapy is convenient as you can have your session when it fits your schedule at home, in the office, on your lunch break or at school. You do not need to plan for travel, parking and any unforeseen issues. Online therapy is as effective as going into the office and sitting across from your therapist. 

In your first consultation we will help you decide if in online therapy is for you

We’ll discuss your goals and if online counseling is right for you.